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Privacy Policy

How we collect, use, and protect your information

Last Updated: November 15, 2023

1. Introduction

Welcome to Explore Canada's Privacy Policy. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our website. If you have any questions or concerns, please contact us using the details provided at the end of this policy.

2. Information We Collect

2.1. Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Subscribe to our newsletter
  • Complete forms on our website
  • Contact us via email, phone, or other communication channels
  • Participate in surveys, contests, or promotions

The personal information we collect may include:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Travel preferences and interests

2.2. Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

  • IP address
  • Browser type and version
  • Operating system
  • Time and date of your visit
  • Pages you viewed
  • Time spent on pages
  • Referring website addresses

2.3. Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our website and to hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. For more information about how we use cookies, please see our Cookie Policy.

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our website and services
  • Process and respond to your inquiries and requests
  • Send you newsletters, updates, marketing communications, and other information you may find interesting
  • Personalize your experience and deliver content relevant to your interests
  • Monitor and analyze usage trends and preferences to improve our website and services
  • Detect, prevent, and address technical issues or fraudulent activities
  • Comply with legal obligations

4. Information Sharing and Disclosure

We may share your personal information in the following situations:

4.1. Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.

4.2. Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4.3. Legal Requirements

We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

4.4. With Your Consent

We may disclose your personal information for any other purpose with your consent.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Right to Access: You have the right to request information about the personal data we hold about you.
  • Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
  • Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you wish to exercise any of these rights, please contact us using the information provided in the "Contact Us" section.

7. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

8. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any websites you visit.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Explore Canada

123 Maple Street

Vancouver, BC V6B 2W9

Canada

Email: [email protected]

Phone: +1 (604) 789-1234

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123 Maple Street

Vancouver, BC V6B 2W9

Canada

Phone: +1 (604) 789-1234

Email: [email protected]

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